Privacy Policy
Privacy Policy for Fides et ratio doo
The protection of personal data is very important and you should feel safe when you visit our website. The Privacy Policy explains the type and manner of processing your data and explains your rights and our responsibilities as a data processor.
Data processing by fides et ratio doo can be divided into the following:
- For the purpose of processing the contract, all data necessary for the execution of the contract will be processed with fides et ratio doo. External service providers are involved in contract processing, e.g. Logistics companies and payment services and your data will be forwarded to these parties to the extent requested.
- By accessing the fides et ratio doo website/application, various information is exchanged between your computer and our server. This information may also contain personal data. The information collected in this way will, among other things, be used to optimize our website or to display advertisements in your computer's browser.
This privacy policy applies to the following offers:
- Our internet content which is available at www.musthawe.com;
- Always in cases where this privacy policy is otherwise mentioned in one of our offerings (e.g. websites, sub-domains, mobile applications, online services or when integrated into third-party websites), regardless of how you access or use them.
All of these offerings will also be labeled as "services."
Hawe is a brand of Fides et ratio doo
The data controller - i.e. the party that determines the purposes and means of the processing of personal data - together with its services is:
Fides et tratio doo,
Dr Max Joseph Ortel 4,
51410 Opatija,
Croatia,
Email: podrska@musthawe.com
You can contact our Data Protection Officer in the following ways:
info@musthawe.com
Notice on the processing of personal data as part of the services offered.
1. The General Information on Data Processing applies to any processing described below, unless otherwise specified:
a. No obligation to provide data
There are no contractual or legal obligations to provide personal data. You are not obligated to provide data.
b. Consequences of failure to provide data
For required data (data marked as requested information), the consequence of not providing the data is that the respective service cannot be performed. Otherwise, the consequence of not providing data may be that we cannot perform our services in the same way or with the same quality.
c. Consent
In a number of situations, you will have the opportunity to give us your consent for further processing in connection with the processing set out below (for part of the data where applicable). In such a case, when you submit the appropriate declaration of consent, we will inform you separately of all the conditions and scope of your consent and the purpose for which we carry out this processing.
d. Transfer to state bodies
We will forward personal data to government authorities (including law enforcement agencies) if this is necessary for compliance with a legal obligation to which we are subject (legal basis: Article 6(1)(c) GDPR) or if this is necessary for the establishment, exercise or defense of legal claims (legal basis Article 6(1)(f) GDPR).
e. Duration of storage
We do not store your data for longer than is necessary for the relevant processing purpose. If the data is no longer required for the performance of contractual or legal obligations, it will be deleted on a regular basis unless the temporary storage of the data is still necessary. Examples of reasons for this may be: fulfilling storage obligations for commercial or tax purposes or retaining evidence for legal disputes. It is also possible that we may continue to store your data if you have given your express consent to do so.
f. Data categories
• Account information: Email address and password
• Identifying data: Gender, first name, last name, date of birth (if necessary)
• Address information: Street, house number, additional address information (if any), postal code, city, country
• Contact information: Phone number(s) and E-mail address(es).
• Order data: Products ordered, prices, payment and delivery information
• Payment information: Account information, credit card information (if applicable) or information for other payment services
• Access data: Date and time of visit to our services; the website from which the accessing system reaches our website; the websites accessed during use; session identification data (session ID); in addition, the following information from the accessing computer system: the Internet Protocol address (IP address) used, browser type and version, device type and similar technical information.
2. Access to the website and application
Here we will describe how we process your personal data when you access our services. In particular, we would like to emphasize that it is absolutely necessary to transfer access data to external content providers.
a. Processing information
Data categories Purpose Legal basis Legitimate interest if applicable Duration of storage
Data access Connecting and displaying service content, detecting attacks on our website through unusual activities, diagnosing errors GDPR Proper functioning of services, securing data and business processes, preventing misuse or damage caused by disruptions in information systems 7 days
b. Recipients of personal data
Categories of recipients Data affected Legal basis for transfer Legitimate interest if applicable
External content providers who provide content (e.g. images, videos, embedded posts from social networks, advertising banners, fonts, updates) that are necessary to display the service Access to data GDPR Proper functioning of services, (accelerated) viewing of content
3. Newsletter
a. Processing information
Data categories Purpose Legal basis Legitimate interest if applicable Duration of storage
Verification of e-mail address registration (double opt-in process), newsletter sending GDPR Duration of newsletter subscription
Information about the profile of the user of the Newsletter designed in accordance with GDPR interests Improvement of our services, advertising purposes Duration of subscription to the newsletter
b. Recipients of personal data
Categories of recipients Data affected Legal basis for transfer Legitimate interest if applicable
Newsletter sending service provider (parent company) All data listed under order processing
4. Customer support
a. Processing information
Data categories Purpose Legal basis Legitimate interest if applicable Duration of storage
Identification data, contact information, content of inquiries / complaints Processing of user requests and inquiries Customer loyalty, service improvement Processing of inquiries
b. Recipients of personal data
Categories of recipients Data affected Legal basis for transfer Legitimate interest if applicable
Service provider (parent company) Name, email address, postal address and payment details Order data processing
5. Online store
a. Processing information
Data categories Purpose Legal basis Legitimate interest if applicable Duration of storage
Identification data Delivery of goods Article 6 (1) point b GDPR Order processing, 10 years (invoice)
Address information Delivery of goods Article 6 (1) point b GDPR Order processing, 10 years (invoice)
Order information Delivery of goods Article 6 (1) point b GDPR Order processing, 10 years (invoice)
Account information Registration in Article 6 (1) points a, b GDPR Until the account is deleted
Payment information Payment for goods Article 6 (1) point b GDPR Order processing, 10 years (invoice)
Contact information Inquiries / order confirmation Article 6 (1) point b GDPR Order processing, 10 years (invoice)
Reporting data Reporting record Article 6 (1) point f GDPR Security-relevant events, protection against abuse 7 days
b. Recipients of personal data
Categories of recipients Data affected Legal basis for transfer Legitimate interest if applicable
Payment service provider Name and surname and payment details Processing of order data (Article 28 GDPR)
6. Monitoring
Below we will describe how your personal data is processed using tracking technology to analyze and optimize our services and for advertising purposes.
The description of the tracking process also contains information on how you can prevent the processing of your data or object to the processing. Please note that the "opt-out" option, which allows you to object to the processing, is usually stored in cookies. If you use our services on a new computer or in a different browser, or if you have deleted the cookies set by your browser, you must indicate your objection again.
The tracking process describes personal data only in pseudonymous form. It has no connection to a specific, identified natural person, i.e. the data is not combined with pseudonymous information.
and. Monitoring for the purpose of analyzing and optimizing our services and their use, as well as for the purpose of measuring the success of advertising campaigns and optimizing ad viewing.
(1) Purpose of processing
Analyzing user behavior with tracking helps us to examine the effectiveness of our services, optimize them, and adapt them to the needs of our users. Tracking also allows us to correct errors. Furthermore, it allows us to statistically determine the parameters for the use of our services (reach, intensity of use, user surfing) based on consistent, standard methods - and thus obtain comparable values for the entire market.
Tracking as a way of measuring the success of advertising campaigns allows us to optimize our ads for the future. Tracking as a method of ad display optimization aims to show ads to users that are tailored to their interests and that increase the success of the ad.
(2) Legal basis for processing
Legitimate interests in accordance with Article 6(1)(f) GDPR.
(3) You can see the tracking process used here.
Rights of the respondent
1. Right to object
Where your personal data are processed for direct marketing purposes, you have the right to object at any time to the future effects of processing personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
You also have the right to object, on grounds relating to your particular situation, at any time to the future effect of processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) on the basis of those provisions.
You can also contact us via the contact details listed above.
2. Right of access
You will have the right to find out whether personal data relating to you have been processed, which personal data and other information in accordance with Article 15 GDPR.
3. Right to rectification
You shall have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you (Article 16 GDPR). Taking into account the purposes of the processing, you shall have the right to have incomplete personal data completed, including by providing a supplementary statement.
4. Right to erasure (“right to be forgotten”)
You will have the right to obtain from us the erasure of personal data concerning you without undue delay where one of the reasons referred to in Article 17(1) of the GDPR applies and the processing is not necessary for one of the purposes set out in Article 17(1) of the GDPR.
5. Right to restriction of processing
You have the right to obtain restriction of processing of your personal data if one of the following conditions laid down in points (a) to (d) of Article 18(1) of the GDPR applies.
6. Right to data portability
You shall have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You shall also have the right to transmit that data or to have it transmitted to another controller without hindrance from us, so that we transmit the personal data directly, wherever technically feasible. This right always applies if the basis for the processing of the data is consent or a contract and the data is processed automatically. This right does not apply to data received only in paper form.
7. Right to withdraw consent
If the processing is based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing based on consent before its withdrawal.
8. Right to lodge a complaint
You have the right to lodge a complaint with a supervisory authority.
Processor "processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;
Browser: A computer program for displaying web pages (e.g. Chrome, Firefox, Safari).
Cookies: The term "cookie" describes a small text file that is stored locally on a user's computer when they visit a website. This file stores information about user behavior. If a browser is accessed and the same website is visited multiple times, a cookie is used. It uses the stored data to provide the web server with information about user behavior.
With cookies, this is information that a website stores locally in a small text file on the computer of the website visitor. This can be a setting on the website that has already been made by the user, but also information that the website has collected completely independently of the user. Later, these locally stored text files can be read again by the same web server that stored them. Most browsers automatically accept cookies. You can manage cookies using the browser functions (usually under "Options" or "Settings"). In this way, you can prevent the storage of cookies, allow them only in individual cases with your consent, or restrict them in some other way. You can also delete cookies at any time.
Third country: A country that is not legally bound by the legal requirements of the EU Data Protection Directive (a country outside the EEA).
Personal data: Any information relating to an identified or identifiable natural person. “data subject” means an identified or identifiable natural person, where an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person;
Pixels: Pixels are also known as pixel tags, tracking pixels, web beacons or web bugs. They are small, invisible graphics in HTML emails or on web pages. If the document is opened, this small image is downloaded from a network server that records the download. As a result, the server operator can see if and when the email was opened or the web page was visited. This function is usually achieved by calling a small program (javascript). In this way, certain types of information on your computer system can be recognized and transmitted, such as the content of cookies, the time and date of access to the page, and a description of the page containing the pixel tag.
Profiling: Any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, behaviour, location or movements;
Services: Our services, which are subject to this privacy policy.
Monitoring: Collecting data and evaluating it with regard to the behavior of users of our services.
Tracking technologies: Tracking may also take place through log files stored on our Internet servers and by collecting data on the user's terminal device through pixel tags, cookies and similar tracking technologies.
Processing: Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.