Returns and exchanges

Returns and exchanges

You have the right to withdraw from this contract without giving a reason within fourteen days. To exercise your right of withdrawal, you must notify us, e-mail: podrska@musthawe.com with a clear statement of your decision to withdraw from this contract.

Download the statement here: https://cdn.shopify.com/s/files/1/0663/0401/6650/files/obrazac_za_povrat_proizvoda_hawe_fides_et_ratio.pdf?v=1731687538

Exchanges are made by returning the product to the address below and placing a new order.

Returns are accepted only under the following conditions:

  • Products purchased at full price
  • Unworn and unwashed
  • With all original markings
  • We do not accept returns of products purchased at a discount.

Buyers are solely responsible for return costs.

If you believe you have received an incorrect or damaged product, please contact us at support@musthawe.com

 

The form must be filled out and sent together in a package to the following address:

Fides et ratio doo

Dragi 5h

51211 Matulji

Croatia


or to the BoxNow locker:

Caffe Bar Pauza

Trtni 67e

51211 Matulji

Croatia